Our identity and contact details

Hyundai Motor Company Australia Pty Ltd (ABN 58 008 995 588). 
Cnr of 394 Lane Cove Road & Hyundai Drive, Macquarie Park NSW 2113 
Phone: 02 8873 6000 Fax: 02 8873 6005 
Website: www.hyundai.com/au/en E-mail: privacy@hyundai.com.au

Facts & circumstances of collection of your personal information

Your personal information is collected:

• by third parties such as an authorised Hyundai dealer when you buy, service or repair a Hyundai vehicle; other service providers, entities and clubs sponsored by or affiliated with us, or from our contractors and agents;

• directly from you when you give your personal information to us for example, when you register for a myHyundai account, contact our Customer Care team, use Bluelink connected car services, purchase a vehicle from us or apply to finance a vehicle via us;

• from publicly available sources;

• as otherwise permitted or required by law.

If collection of your personal information is required or authorised by law

If we are collecting your personal information for the conduct of a safety recall under the Competition & Consumer Act (Cth) 2010, collection of your personal information from Government entities may be required or authorised by law, or otherwise necessary in order to conduct the safety recall.

The purposes for which Hyundai collects your personal information

The purposes for which we collect, hold, use and disclose your personal information will depend on the circumstances for which we collect it. In general, we collect, use and disclose your personal information so that we can carry out our business functions and for the purposes connected with our business operations.

For example, if we collect personal information in connection with your purchase of a vehicle from us or one of our authorised dealers, we may collect personal information to remind you in the future that your vehicle is due for a service.

We may also collect, use and disclose personal information to conduct research and develop new and improved products, services and business and marketing strategies. We will only use your personal information for the purpose of direct marketing where you have consented to us doing so or it is otherwise permitted by law.

In general, we may use and disclose your personal information for the purposes for which we collect it and related purposes which you would reasonably expect, for purposes which you consent, and as otherwise authorised or required by law. Whenever practical we endeavour to inform you why we are collecting your personal information, how we intend to use that information and to whom we intend to disclose it at the time we collect your personal information.

The main consequences if Hyundai did not collect your personal information

If we are unable to collect personal information we require, we may not be able to do business with you or the organisation with which you are connected, or advise you of information in relation to Hyundai vehicles, parts, accessories or Hyundai services or offers. For example, if we did not collect personal information about your new vehicle purchase, we would be unable to remind you directly of a service that is due, or notify you of a recall action for the vehicle.

To whom will Hyundai disclose your personal information?

Generally, Hyundai may disclose your personal information to third parties in connection with the purposes described above. Usually, we may disclose your personal information to our authorised Hyundai dealers, the operators of Hyundai Finance and vice versa. If you use Bluelink services, we may disclose your personal information to emergency responders or roadside assistance providers.

Where we disclose your personal information to third parties, we will use reasonable efforts to ensure that such third parties only use your personal information as reasonably required for the purpose we disclosed it to them and in a manner consistent with the APPs under the Privacy Act.

Additional information for users of Bluelink

If you drive a Bluelink connected vehicle, data is collected when you use Bluelink services. Where Bluelink data is associated with your vehicle’s VIN and linked to you, Hyundai will manage this as personal information. For details about the collection of your personal information when you use Bluelink services, please see Hyundai’s Bluelink Privacy Collection Notice.

Access to and correction of your personal information

Our Privacy Policy contains information about how you may access and seek correction of personal information about you that Hyundai holds.

Privacy complaints

Our Privacy Policy contains information about how you may complain about a breach of the Australian Privacy Principles and how Hyundai will deal with complaints.
The contact details of the Privacy Officer are as follows:
The Privacy Officer
Hyundai Motor Company Australia Pty Ltd
Cnr of 394 Lane Cove Road & Hyundai Drive, Macquarie Park NSW 2113 Phone: 02 8873 6000
Website: www.hyundai.com/au/en E-mail: privacy@hyundai.com.au

Likely overseas disclosure of your personal information

Some of the third parties to whom we disclose personal information may be located outside Australia. For example, we may disclose personal information to our related companies within the Hyundai Motor Group in South Korea and Indonesia. Other service providers may be located overseas. The countries in which these third parties are located will depend on the circumstances, but may include South Korea, Singapore, United States and Japan.

Protection of your personal information

Our Privacy Policy contains information about how we protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Changes

We may modify or update this information from time to time.