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We're with you on your journey for peace of mind

Enjoy worry-free motoring with Hyundai Roadside Assist

Your new Hyundai is backed with the most comprehensive driver assistance service ever offered by Hyundai. Now, wherever you drive in Australia, Hyundai Roadside Assist will be right there with you with a complete range of services, all designed to give you greater peace of mind.

Hyundai Roadside Assist also provides roadside support during ownership of your Hyundai. That’s why we offer you up to 10 years Roadside Assist when you service your vehicle with Hyundai. These services will assist you whenever you need roadside assistance, wherever you are in Australia. Available 24/7, we’ll be there to help if you :

Lose you car keys
Run out of fuel
Require a jump-start
Need assistance changing a flat tyre, and so much more

Wherever you are in Australia, simply call 1800 186 306 and we’ll organise the assistance you need.

Premium Roadside Assist
For extra peace of mind, you can take out our premium offering. In the case of your Hyundai suffering a mechanical breakdown, you will benefit from up to three nights’ accommodation, a rental or other ground transportation to either home or your intended destination and delivery of your repaired vehicle if necessary.
Contact us online
  • NRMA
  • RACV
  • NRMA
  • RAA
  • RAC
  • RACT
  • Horns
  • AAA

Standard & Premium Customers

Flat Battery

A jump-start or replacement battery will be provided

Out of Fuel

You will be given enough fuel (not LPG) to get you to the nearest re-fuelling facility or, alternatively, arrange a tow.

Flat Tyre

We will change a flat tyre for you.

Lost Keys or Locked Out

Where possible, we will open a locked car or locate and deliver spare keys or supply replacement keys.

Home Assistance

Assistance for Hyundai vehicles will be provided at the home address in the same way as at roadside.

Caravans & Trailers

Hyundai Standard Assist will tow caravans and trailers to a safe location.


In the event that your vehicle can’t be mobilised it will be towed to the nearest Hyundai Dealer or authorised Hyundai Service Centre.


Where your Hyundai must be transported to a service facility, we will provide a one way taxi fare.

Extra Benefits for Premium Customer


We will provide accommodation for 3 nights in the event of mechanical breakdown if you are more than 100km from home.

Rental Vehicle

We will provide a rental vehicle for your use in the event of mechanical breakdown if you are more than 100km from home.

Alternative Ground Transportation

Where car rental is not available we will provide alternative ground transportation to your home address or intended destination if you are more than 100km from home.

Vehicle Recovery

Your vehicle will be delivered to your intended destination or home in the event of a mechanical breakdown if you are more than 100km from home

Premium Roadside Assist
Bring your benefits with you

Roadside Support Plan Terms and Conditions

Roadside Assist upon purchase of a new Hyundai vehicle
The Hyundai iCare program offers complimentary 12 months Roadside Assist when you purchase a new Hyundai vehicle. This offer is available for all Hyundai vehicles (excluding rental and taxis) at participating Hyundai dealers until 30 June 2015, unless extended. Roadside Assist is valid for 12 months from the date of retail delivery advice. Other conditions apply. Offer subject to change without notice.

Roadside Assist Upon Service
When you have your Hyundai vehicle’s scheduled service at a participating Hyundai dealer, you will receive 12 months complimentary Roadside Assist (from the date of service). This does not apply to vehicles which have reached 120 months (10 years) from the original new car sale date. For vehicles older than 108 months (9 years) from the original new car sale date, Roadside Assist ends once your vehicle reaches 120 months (10 years) from the original new car sale date, regardless of whether 12 months has elapsed since the date of the relevant service. This offer is available for all Hyundai vehicles (excluding rental buyers) until 30 June 2015, unless extended. Please mention the complimentary Roadside Assist offer to your participating Hyundai dealer at the time of your vehicle’s service.

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