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Roadside Support Plan.

ServicingWarrantyRoadside Support PlanSat Nav Update Plan

We're with you on your journey for peace of mind.


Enjoy worry-free motoring with Hyundai Roadside Support Plan

Your new Hyundai is backed with the most comprehensive driver assistance service ever offered by Hyundai. Now, wherever you drive in Australia, Hyundai Roadside Support will be right there with you with a complete range of services, all designed to give you greater peace of mind.

Hyundai Roadside Support Plan also provides roadside support during ownership of your Hyundai. That’s why we offer you up to 10 years Roadside Support when you service your vehicle with Hyundai. These services will assist you whenever you need roadside support, wherever you are in Australia. Available 24/7, we’ll be there to help if you:

  • Lose your car keys
  • Run out of fuel
  • Require a jump-start
  • Need assistance changing a flat tyre, and so much more

Wherever you are in Australia, simply call 1800 186 306 and we’ll organise the support you need.

Premium Roadside Support

For extra peace of mind, you can take out our premium offering. In the case of your Hyundai suffering a mechanical breakdown, you will benefit from up to three nights’ accommodation, a rental or other ground transportation to either home or your intended destination and delivery of your repaired vehicle if necessary.

Contact us online
  • NRMA
  • RACV
  • NRMA
  • RAA
  • RAC
  • RACT
  • Horns
  • AAA

Standard & premium customers.

Flat battery.

A jump-start or replacement battery will be provided.

Out of Fuel.

You will be given enough fuel (not LPG) to get you to the nearest re-fuelling facility or, alternatively, arrange a tow.

Flat Tyre.

We will change a flat tyre for you.

Lost keys or locked out.

Where possible, we will open a locked car or locate and deliver spare keys or supply replacement keys.

Home asssistance.

Assistance for Hyundai vehicles will be provided at the home address in the same way as at roadside.

Caravans & trailers.

Hyundai standard assist will tow caravans and trailers to a safe location.

Towing.

In the event that your vehicle can’t be mobilised it will be towed to the nearest Hyundai dealer or authorised Hyundai service centre.

Taxi.

Where your Hyundai must be transported to a service facility, we will provide a one way taxi fare.

Extra benefits for premium customers.

Accommodation.

We will provide accommodation for 3 nights in the event of mechanical breakdown if you are more than 100km from home.

Rental vehicle.

We will provide a rental vehicle for your use in the event of mechanical breakdown if you are more than 100km from home.

Alternative ground transportation.

Where car rental is not available we will provide alternative ground transportation to your home address or intended destination if you are more than 100km from home.

Vehicle recovery.

Your vehicle will be delivered to your intended destination or home in the event of a mechanical breakdown if you are more than 100km from home

Premium roadside support.

For extra peace of mind, you can take out our premium offering. In the case of your Hyundai suffering a mechanical breakdown, you will benefit from up to three nights’ accommodation, a rental or other ground transportation to either home or your intended destination and delivery of your repaired vehicle if necessary.

Bring your benefits with you.

If you are an existing member with a local Motoring Club, for an annual fee you can bring your benefits with you as part of your Hyundai Roadside Support membership.
This ‘bridging option’ allows you to get continued access to insurance products, travel and touring services, membership maps and publications offered by your local Motoring Club.
And at the end of your Hyundai Roadside Support membership, your time spent with us will be carried over and count towards your years of service if you resume membership with your local Motoring Club. The Bridging Option is not available in South Australia and Northern Territory.

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Roadside support plan terms and conditions.

Roadside Support upon purchase of a new Hyundai vehicle
The Hyundai iCare program offers complimentary 12 months Roadside Support when you purchase a new Hyundai vehicle. This offer is available for all Hyundai vehicles (excluding rental and taxis) at participating Hyundai dealers until 30 June 2015, unless extended. Roadside Support is valid for 12 months from the date of retail delivery advice. Other conditions apply. Offer subject to change without notice.

Roadside Support Upon Service
When you have your Hyundai vehicle’s scheduled service at a participating Hyundai dealer, you will receive 12 months complimentary Roadside Support (from the date of service). This does not apply to vehicles which have reached 120 months (10 years) from the original new car sale date. For vehicles older than 108 months (9 years) from the original new car sale date, Roadside Support ends once your vehicle reaches 120 months (10 years) from the original new car sale date, regardless of whether 12 months has elapsed since the date of the relevant service. This offer is available for all Hyundai vehicles (excluding rental buyers) until 30 June 2015, unless extended. Please mention the complimentary Roadside Support offer to your participating Hyundai dealer at the time of your vehicle’s service.