A jump-start or replacement battery will be provided.
Out of Fuel.
You will be given enough fuel (not LPG) to get you to the nearest re-fuelling facility or, alternatively, arrange a tow.
We will change a flat tyre for you.
Lost keys or locked out.
Where possible, we will open a locked car or locate and deliver spare keys or supply replacement keys.
Assistance for Hyundai vehicles will be provided at the home address in the same way as at roadside.
Caravans & trailers
Hyundai standard assist will tow caravans and trailers to a safe location.
In the event that your vehicle can’t be mobilised it will be towed to the nearest Hyundai dealer or authorised Hyundai service centre.
Where your Hyundai must be transported to a service facility, we will provide a one way taxi fare.
We will provide accommodation for 3 nights in the event of mechanical breakdown if you are more than 100km from home.
We will provide a rental vehicle for your use in the event of mechanical breakdown if you are more than 100km from home.
Alternative Ground Transportation
Where car rental is not available we will provide alternative ground transportation to your home address or intended destination if you are more than 100km from home.
Your vehicle will be delivered to your intended destination or home in the event of a mechanical breakdown if you are more than 100km from home
For extra peace of mind, you can take out our premium offering. In the case of your Hyundai suffering a mechanical breakdown, you will benefit from up to three nights’ accommodation, a rental or other ground transportation to either home or your intended destination and delivery of your repaired vehicle if necessary.
If you are an existing member with a local Motoring Club, for an annual fee you can bring your benefits with you as part of your Hyundai Roadside Assist membership. This ‘bridging option’ allows you to get continued access to insurance products, travel and touring services, membership maps and publications offered by your local Motoring Club.And at the end of your Hyundai Roadside Assist membership, your time spent with us will be carried over and count towards your years of service if you resume membership with your local Motoring Club. The Bridging Option is not available in South Australia and Northern Territory.
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